How Are We Doing?

Over the last 12 months since April 2020, we have seen a large increase in the request for our services. In fact we have seen a 156% increase. Throughout the Pandemic we have continued to offer our main services and have indeed not only moved the majority of our services online but we have increased the services we offer. 

Please help us by completing the following Survey. You will be helping us by telling us how we’ve done or what we could have done better, so we can improve our services. Please answer the Survey questions thinking about the last 12 months since April 2020.

To start the Survey please click the orange button ‘next’ underneath the title heading below. If you any accessibility issues in accessing our Survey please contact us.

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How would you describe yourself? ie patient, carer, partner, health professional, legal professional...

How did you first hear about Burning Nights CRPS Support?

Have you contacted Burning Nights CRPS Support in the last 12 months?

Have you contacted Burning Nights CRPS Support more since the start of the Covid-19 pandemic?

Do you think your CRPS (or your partner’s/young person’s/family member’s) has worsened since the start of the Covid-19 Pandemic?

Do you think your mental health has worsened since the start of the Covid-19 Pandemic?

Please tell us how you have been in contact with us in the last 12 months? Please tick all that apply

Thinking of your most recent contact with us, on a scale of 1-10, how satisfied were you with your experience or communication with Burning Nights CRPS Support With 1 = very unsatisfied up to 10 = very satisfied

On a scale of 1-10, how easy was it to access the support services and to get what you needed from Burning Nights CRPS Support? With 1 = very difficult up to 10 = very easy

Overall how would you rate the support you received from Burning Nights CRPS Support?

Which of these services have you accessed in the last 12 months? Please tick all that apply

How easy was it for you to access our services?

Would you use any of our support services again in the future?

What other services would you like to see the charity provide?

This question has free text answers which cannot be shown

Overall, how satisfied are you with the services that we offer as a charity?

Would you recommend Burning Nights CRPS Support charity to your friends, family & colleagues?

Please make any other comments or suggestions about the charity, the support you have received and/or services that we offer