Burning Nights CRPS Support is a UK national charity dedicated to raising awareness of Complex Regional Pain Syndrome (CRPS)
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2019-10-07

Text To Donate

There are many ways you can support the work of Burning Nights CRPS Support including donating to us by text message. Text to donate is an easy way to support our work and help us keep our frontline services running using your mobile phone.

We currently have two (2) ways for you to text to donate. These are a regular donation by text and a one off donation by text. You can find the full terms and conditions for both regular donation by text and the one off donation by text below.

REGULAR DONATION BY TEXT

Text STRENGTH to 70300 to subscribe to give £3 every month.

 

Text To Donate - Regular Text Donation to Burning Nights CRPS Support.

Burning Nights CRPS Support (Charity Registration Number 1166522) will receive 100% of your donations. You may also be charged for one text message at your network’s standard or charity rate for any text messages that you send.

 

To miss the next scheduled payment simply text SKIP to 70300 or text STOP to cancel your subscription completely.

 

We’d like to contact you with news and information about other campaigns, but if you’d rather we did not contact you again then include the words NO INFO at the end of your message e.g. STRENGTH  NO INFO.

 

Please sign up for Gift Aid if you’re making a text donation. It means we get more money to help people affected by Complex Regional Pain Syndrome (CRPS).

For every £1 you donate, Gift Aid allows us to claim an extra 25p from the government. There’s no cost to you. There’s no extra paperwork. All you need to do is give us your permission by completing the Gift Aid Declaration Form that you’ll be sent the link for after making the donation by text.

Our charity text service provider is Vir2 and their helpline number is 0330 660 0425. Please see below for the FULL TERMS and CONDITIONS.

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Full Terms and Conditions for Regular Text Donation

To make a regular donation:

Text STRENGTH to 70300 to subscribe to donate £3 every month.

To miss a payment simply text SKIP to 70300. To stop your regular payment at any time text STOP to 70300. When you use this service you will receive two (2) messages every month; one (1) before we take a payment (which will remind you how to SKIP or STOP) and one afterwards confirming payment.

About text donation

Text donation is an easy and simple way to donate. If a service is advertised as a text donation service then the money is taken from your mobile phone account or pre-pay balance and paid to us by your network.

If you make a text donation Burning Nights CRPS Support (Charity Registration Number 1166522 ) will receive 100% of your donation(s). You may also be charged for one text message each time you text us at your network’s charity or network rate. Always get the bill payers permission.

If you have responded to a campaign such as a regular giving service or you have asked for information about an event we will contact you as required to provide that service. We’d like to also contact you with news and information about other campaigns, but if you if you’d rather we did not contact you about other future campaigns then include the words NO INFO at the end of your message e.g. STRENGTH NO INFO.

If you contact us by text and subsequently wish to change your mind about future contact, please reply NO INFO to any future text from us.

Please note that sending NO INFO to us stops marketing messages, but it will not stop us texting you a notification and a confirmation message every month as part of your regular text donation. We are obliged, by the regulator, to send these messages which will tell you how to cancel your subscription and miss a payment.

If you access the Internet from a mobile phone you may incur data charges. Please ensure that the connection you use is secure and take reasonable security precautions when clicking any URL or filling in any mobile web form that we might send to you.

We use a company called Vir2 to provide a text helpline for dealing with any issues related to text donation services. Call 0330 660 0425. Please do not use this number for contacting the charity – it is purely for any issues that you may have about our text donation services. If you wish to contact the charity please contact Burning Nights CRPS Support via their contact information.

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ONE OFF DONATION BY TEXT

To make a £5 one off donation to Burning Nights CRPS Support for our text to donate campaign for CRPS awareness month this is how to make that donation:

You can now make a donation to Burning Nights CRPS Support by text message. Text to Donate . is an easy way to make a small donation towards the work that we do.

Text ORANGE to 70500 to give £5 to Burning Nights CRPS Support

Texts cost donation plus 1 message at your standard network rate. 100% goes to the charity. Always ask the bill payers permission. This service is for those in the UK.

Please sign up for Gift Aid if you’re making a text donation. It means we get more money to help people affected by Complex Regional Pain Syndrome (CRPS).

For every £1 you donate, Gift Aid allows us to claim an extra 25p from the government. There’s no cost to you. There’s no extra paperwork. All you need to do is give us your permission by completing the Gift Aid Declaration Form that you’ll be sent the link for after making a donation by text.

See below for the Text To Donate terms and conditions.

 

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Terms & Conditions – One Off Text Donation

Here are the terms and conditions for our current text-to-donate promotions:

CRPS Awareness Month

Text ORANGE to donate £5 to Burning Nights CRPS Support

  • You’ll be charged £5 plus one (1) message at your standard network text rate. Burning Nights CRPS Support will receive 100% of your £5 donation.
  • Call 01663 795055 if you have any questions about your payment.
  • Donate by text is for over 16s only. If you’re under 16 then you must have the bill payer’s permission to send a text donation to Burning Nights CRPS Support.
  • You cannot donate from a mobile phone in the Channel Islands or Isle of Man, or from outside of the UK.
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  • If you donate by text, you’ll receive a thank you message for this one off £5 donation. Within this message you will be able to follow the link to our online Gift Aid form which you can complete if you are a UK tax payer.
  • There is no limit on the number of times you may make a donation via text but there is a daily limit (midnight to midnight) of £30 on text donations to each short code from the same mobile number. Further text donations will not be accepted if you exceed this daily limit (so you will not be donating to Burning Nights CRPS Support), but you may still incur your standard network message charge.
  • If you enter the keyword incorrectly, your donation to Burning Nights CRPS Support may not be successful. In these circumstances you will receive either (a) an error message, in which case you will not make a donation but you may still be charged your standard network message charge, or (b) a confirmation message that your donation has been successful, in which case you will be charged the relevant donation amount plus your standard network message charge as set out above.
  • If the keyword or short code you text is invalid, you may still be charged your standard network message charge. You’ll not be charged for a donation as you’ll not be donating to Burning Nights CRPS Support.
  • If you send a text in error to Burning Nights CRPS Support it’s likely that you’ll be charged if the keyword in your text is ‘active’ such as ORANGE. You’ll know the keyword is active if you receive a text from Burning Nights CRPS Support to confirm the donation. If this has happened, please contact your network directly to claim a refund. If your network will not refund the donation, you should contact the Burning Nights CRPS Support. However, we’ll not be able to make the refund until the payment has cleared in our account. This may take over 90 days.
  • All supporters must obtain permission from the bill payer before sending a text message. If you are under 16, you must have your parent or guardian’s permission to send a text donation to Burning Nights CRPS Support.
  • You’ll only receive future marketing texts, telephone calls, emails or postal letters from us if you have agreed to this from the Gift Aid form.
  • Burning Nights CRPS Support and its subcontractors, subsidiaries and/or agencies cannot accept any responsibility for any technical failure or malfunction, or any other problem with any telephone network or line, system, server, provider or otherwise which may result in any text being lost or not properly received.
  • Your data will be handled in accordance with the latest GDPR Legislation and will only be used as set out above and to keep you informed about Burning Nights CRPS Support’s fundraising, activities, events and services. Burning Nights CRPS Support will not share your information with any third party organisations except where such transfer is a necessary part of its activities, or it is required to do so by operation of law. For more information please see Burning Nights CRPS Support’s Privacy Policy.
  • Burning Nights CRPS Support is a registered charity, Charity Registration Number 1166522 Registered in England & Wales
  • We reserve the right to change these terms and conditions at any time. You should therefore check the terms and conditions regularly.
  • Text service provider Vir2 from RSM 2000 helpline for text donation queries 0330 6600425

There are a number of ways you can make a donation to Burning Nights CRPS Support charity and text to donate is just one of the ways. Please take a look at our Other Ways To Donate page and our Donations page to see the other ways you can support our work raising awareness and supporting anyone affected by Complex Regional Pain Syndrome (CRPS).

Written: 28/10/2018

Last Updated: 12/06/2019

LET’S SPREAD AWARENESS of CRPS! 
Burning Nights CRPS Support is a UK national charity dedicated to raising awareness of Complex Regional Pain Syndrome (CRPS)

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